- If you change your mind on your purchase, we will exchange it with a piece to the same value. We need to be notified within 24 hrs of delivery, that an exchange is requested. The piece is to be returned in original condition. Shipping costs will be borne by the purchaser. Personalised or custom pieces cannot be exchanged, as there is little chance of recouping costs.
- Should a piece arrive damaged, please notify us within 24 hrs of arrival, with photographs of the damage and photographs of any damage to the shipping crate and packaging and we will send a new piece and arrange for collection of the damaged piece.
