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Free shipping in Australia for orders over $100 |
Sydney pick-up available

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FAQ & Shipping Info

How do I arrange for a Family crest to be made?

This is an easy process. Please see the commissions section of this website.

Are the wall-hanging sculptures signed?

Yes. All pieces are signed and dated on the back.

Can I exchange a piece if I change my mind after delivery?

If you change your mind on your purchase, we will exchange it with a piece to the same value. We need to be notified within 24 hrs of delivery, that an exchange is requested. The piece is to be returned in original condition. Shipping costs will be borne by the purchaser. Personalised or custom pieces cannot be exchanged, as there is little chance of recouping costs.

What happens if the piece arrives broken?

We have been shipping these pieces around the world for about 15 years without one breakage, so we are very confident in our packing. However, in the unlikely event that a piece arrives broken we will replace it. Please notify us within 24 hrs of arrival, with photographs of the damage and photographs of any damage to the shipping crate and packaging and we will send a new piece and arrange for collection of the damaged piece.

How much is shipping?

Shipping within Australia is free for any order over $100. We can ship anywhere in the world. We will quote for overseas delivery on a case by case basis.

How long will it take to have my piece ready?

Popular items are kept in stock so should ship within two to three business days. If pieces are not in stock it could take two to three weeks to make. Custom orders may take longer.

I have an idea for a piece, can Mick custom make for me?

Yes. Mick will work with clients to create a bespoke piece to suit their needs.

Can I pick up from your studio?

Yes. Pick up can be arranged from Kingsford, NSW.

May I get a piece in a different colour to the ones shown on the website?

Yes. Mick will work with you should you want a different colour.

Can the wall hangings be hung outside?

Yes. They need to be secured so they don’t move around in the wind. They can be cushioned at the back with small sections of polystyrene for extra care.

Will the colours fade in the sun?

No. They have been fired to 1000 degrees Celsius in a kiln.

Are the pieces well packaged?

Most of the wall hangings come packaged in a recyclable wooden box with foam packaging. Smaller items like the platypus and drama masks may come in a sturdy recycled cardboard box.

Are all pieces made in Australia?

All of the wall hangings are made in Australia. The novelty mug blanks come from overseas. The mug designs are designed and applied in Mick’s studio by Mick. The design transfers are printed in Australian. Mick prefers to use Australian resources whenever possible.

Are the wall-hanging sculptures signed?

Yes. All pieces are signed and dated on the back.

How do I put my piece together?

Please see assembly video section of this website.

I have a shop, can I purchase wholesale?

Some pieces are available for wholesale. Please contact Mick directly with enquiries.

How do the pieces hang?

There is a piece of leather or cord at the back of each piece for convenient hanging. Please ensure the support in the wall is adequate for the weight of the piece. You could seek advice from your local hardware store if you are unsure.